{"id":399,"date":"2021-05-24T15:28:32","date_gmt":"2021-05-24T13:28:32","guid":{"rendered":"https:\/\/miriamgarando.com\/?page_id=399"},"modified":"2021-06-13T23:42:41","modified_gmt":"2021-06-13T21:42:41","slug":"building-trust","status":"publish","type":"page","link":"https:\/\/miriamgarando.com\/fr\/building-trust\/","title":{"rendered":"Building trust with Miriam Garando"},"content":{"rendered":"

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Construire la confiance<\/span><\/h1>\n

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Co-cr\u00e9ons votre culture de la confiance, une des composantes de l\u2019ADN de toute entreprise<\/span><\/h2>\n

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J'aide les organisations qui souhaitent cr\u00e9er une authentique culture de la confiance \u00e0 travers 3 piliers :<\/span><\/strong><\/span><\/h2>\n

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1.<\/strong> Co-cr\u00e9er votre Vision, Mission, Valeurs, Raison d\u2019\u00catre (=ADN)<\/span><\/p>\n

<\/span><\/p>\n

2.<\/strong> Travailler pragmatiquement avec l'Intelligence Collective<\/span><\/p>\n

<\/span><\/p>\n

3.<\/strong> Se conna\u00eetre et conna\u00eetre ses collaborateurs gr\u00e2ce \u00e0 l'Enn\u00e9agramme<\/span><\/p>\n

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Une \u00e9pid\u00e9mie de m\u00e9fiance.<\/strong> <\/span><\/h4>\n

<\/strong><\/span><\/p>\n

Le th\u00e8me de la confiance est particuli\u00e8rement inspir\u00e9 de la p\u00e9riode de pand\u00e9mie que nous vivons. Jamais le manque de confiance dans notre soci\u00e9t\u00e9 n\u2019a \u00e9t\u00e9 aussi criant. Une m\u00e9fiance envers les institutions, l'\u00e9conomie, les dirigeants du monde entier, etc. Plus que jamais, notre monde \u00e9volue vers un monde VICA<\/strong> (Volatile - Incertain - Complexe - Ambigu), qui vit l'inconnu comme une nouvelle norme. <\/span><\/p>\n

Une boussole pour naviguer en eaux troubles est la CONFIANCE. La confiance en nous-m\u00eames, en nos coll\u00e8gues et dans le management.<\/span><\/p>\n

\n

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Ce qu\u2019est la confiance pour moi :<\/span><\/p>\n

\" La confiance est la conviction des membres d'une \u00e9quipe que les intentions de leurs pairs sont bonnes \" P.L.<\/em><\/span><\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.2″ text_font=”||||||||” text_line_height=”2em” header_font=”Raleway||||||||” header_3_font=”Raleway|300|||||||” header_3_font_size=”26px” header_3_line_height=”1.6em” header_3_font_size_tablet=”” header_3_font_size_phone=”22px” header_3_font_size_last_edited=”on|desktop”]<\/p>\n

Les membres d\u2019une \u00e9quipe doivent pouvoir se sentir \u00e0 l'aise pour \u00eatre vuln\u00e9rables.<\/span><\/p>\n

La vuln\u00e9rabilit\u00e9 est la capacit\u00e9 de dire et de se dire devant tout le monde, sans crainte de repr\u00e9sailles pour lib\u00e9rer ses \u00e9motions, oser introduire de nouvelles id\u00e9es et pratiques, questionner l'ordre \u00e9tabli, donner du feedback etc.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/miriamgarando.com\/contact\/” button_text=”Contact Me” button_alignment=”center” _builder_version=”4.9.2″ custom_button=”on” button_text_size=”14px” button_text_color=”#F5C9C6″ button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”2px” button_font=”|700||on|||||” button_icon=”%%3%%” button_icon_color=”#F5C9C6″ custom_padding=”20px|40px|20px|40px|true|true” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”5%” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”6px” box_shadow_color=”#F5C9C6″ locked=”off”]
\n[\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”3.22″ custom_padding=”54px||5vw||false|false”][et_pb_row _builder_version=”4.9.2″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” custom_padding=”||7px|||”]<\/p>\n

Laissez-moi vous dire ce que la confiance n'est pas (selon mon exp\u00e9rience et observations) :<\/span><\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.9.2″][et_pb_column type=”1_2″ _builder_version=”4.9.2″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_text_color=”#042D62″]<\/p>\n

    \n
  • <\/span>avoir des difficult\u00e9s \u00e0 donner un feedback honn\u00eate<\/li>\n
  • <\/span>\u00e9viter la confrontation<\/li>\n
  • <\/span>dire que vous allez faire quelque chose mais que cela n'est pas suivi d'effet<\/li>\n
  • <\/span>aimer le pouvoir et le contr\u00f4le plus que votre \u00e9quipe<\/li>\n
  • <\/span>avoir un agenda cach\u00e9<\/li>\n
  • <\/span>culture du \u00ab comm\u00e9rage \u00bb<\/li>\n
  • <\/span>ne pas se sentir entendu<\/li>\n
  • <\/span>avoir une vision, une mission et des valeurs qui ne sont pas choisies, comprises et\/ou incarn\u00e9es par les collaborateurs et le management<\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_text_color=”#042D62″]<\/p>\n

      \n
    • <\/span>\u00e9couter les coll\u00e8gues et ne pas tenir compte de leurs id\u00e9es, de leurs opinions et de leurs r\u00e9alit\u00e9s<\/li>\n
    • <\/span>voler des id\u00e9es<\/li>\n
    • <\/span>se juger les uns les autres<\/li>\n
    • <\/span>ne pas (ou trop) laisser de place aux \u00e9motions<\/span><\/li>\n
    • <\/span>\u00e9viter la prise de risque, instaurer la peur<\/span><\/li>\n
    • <\/span>un environnement dans lequel les gens se sentent d\u00e9motiv\u00e9s, \u00e9puis\u00e9s et\/ou en burnout<\/span><\/li>\n
    • <\/span>un environnement o\u00f9 la responsabilit\u00e9 de ses actions n'existe pas<\/span><\/li>\n
    • <\/span>etc.<\/span><\/li>\n<\/ul>\n

      \n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.2″ _module_preset=”default” custom_margin=”37px|auto|3px|auto||” custom_padding=”||0px|||”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” custom_padding=”||7px|||”]<\/p>\n

      Quels r\u00e9sultats attendre de cet accompagnement :<\/span><\/h3>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.2″ custom_padding=”||0px|||”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_text_color=”#042D62″ text_line_height=”1.6em”]<\/p>\n

      <\/span><\/p>\n

      # La confiance am\u00e9liore la prise de d\u00e9cision<\/div>\n
      # La confiance renforce le travail d'\u00e9quipe et la collaboration, et am\u00e9liore la communication<\/div>\n
      # La confiance permet de travailler ensemble pour atteindre les m\u00eames objectifs<\/div>\n
      # La confiance am\u00e9liore l'efficacit\u00e9, l'engagement et la productivit\u00e9<\/div>\n
      # La confiance r\u00e9duit le stress et l'\u00e9puisement au travail<\/div>\n
      # La confiance augmente la loyaut\u00e9 et la r\u00e9tention des collaborateurs<\/div>\n
      # La confiance permet de surmonter la r\u00e9sistance au changement<\/div>\n
      # La confiance am\u00e9liore l'innovation et la cr\u00e9ativit\u00e9<\/div>\n

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      Comment puis-je vous aider ?<\/h2>\n

      [\/et_pb_text][et_pb_accordion open_toggle_text_color=”#042D62″ open_toggle_background_color=”#E6E4DF” closed_toggle_text_color=”#FFFFFF” closed_toggle_background_color=”#042D62″ icon_color=”#B1D4E0″ _builder_version=”4.9.2″ toggle_text_color=”#042D62″ toggle_font=”Raleway|600|||||||” toggle_font_size=”14px” toggle_line_height=”1.6em” closed_toggle_font=”|700|||||||” body_font=”||||||||” body_text_color=”#042D62″ body_line_height=”2em” background_color=”rgba(177,212,224,0.43)” border_width_all=”0px”][et_pb_accordion_item title=”Co-creating your Vision, Mission, Values, Purpose (=DNA)” open=”on” _builder_version=”4.9.2″]<\/p>\n

      (Re)mobiliser une \u00e9quipe ou une organisation passe par la d\u00e9finition de son ADN : quelle vision, quelle(s) mission(s), quelles valeurs et quelle raison d\u2019\u00eatre. Trop souvent, je vois de belles valeurs, une belle vision sur des sites internet mais qui ne sont pas v\u00e9cues de l'int\u00e9rieur.<\/p>\n

      Il est primordial de r\u00e9aligner chaque collaborateur sur l'ADN de son \u00e9quipe ou de son entreprise\u00a0 <\/span>et d'orienter les efforts de chacun vers un m\u00eame but.<\/p>\n

      [\/et_pb_accordion_item][et_pb_accordion_item title=”Working wisely with Collective Intelligence” _builder_version=”4.9.2″ open=”off”]<\/p>\n

      \u00ab L\u2019intelligence collective d\u00e9signe l\u2019intelligence d\u2019un groupe, d\u2019une \u00e9quipe, d\u2019une entreprise. Elle ne correspond pas \u00e0 la somme des intelligences individuelles, mais s\u2019apparente \u00e0 la potentialit\u00e9 de diff\u00e9rentes formes d\u2019intelligence et de niveaux de conscience individuels et collectifs. \u00bb<\/p>\n

      Nos soci\u00e9t\u00e9s sont devenues si complexes que personne, aussi bien inform\u00e9 soit-il, ne peut plus appr\u00e9hender tout seul le monde ou m\u00eame un probl\u00e8me global. Vous DEVEZ collaborer, coop\u00e9rer et utiliser les diff\u00e9rentes sensibilit\u00e9s\/exp\u00e9riences\/intelligences de vos communaut\u00e9s.<\/p>\n

      1+1 = 3!<\/p>\n

      L'intelligence collective est \" une intelligence partag\u00e9e dans un groupe qui \u00e9merge de la coop\u00e9ration et de la communication entre les individus, au service d'un objectif commun.\u00a0\"R. Dilts<\/p>\n

      Si vous connaissez :<\/p>\n

        \n
      • <\/span>de longues r\u00e9unions (ennuyeuses) et des d\u00e9bats sans fin<\/li>\n
      • <\/span>un processus de d\u00e9cision inexistant<\/li>\n
      • <\/span>un manque de cr\u00e9ativit\u00e9<\/li>\n
      • <\/span>un manque d'esprit de r\u00e9solution des probl\u00e8mes<\/li>\n
      • <\/span>un turn-over important de vos talents<\/li>\n
      • <\/span>une difficult\u00e9 \u00e0 retenir vos talents<\/li>\n
      • <\/span>un fonctionnement tr\u00e8s pyramidal dans votre entreprise<\/li>\n<\/ul>\n

        alors parlons-en !<\/p>\n

        Avantages de l\u2019IC<\/p>\n

          \n
        • <\/span>Am\u00e9liorer la performance de l\u2019entreprise et des \u00e9quipes<\/li>\n
        • <\/span>Am\u00e9liorer le bien-\u00eatre des collaborateurs et leur motivation intrins\u00e8que<\/li>\n
        • <\/span>Amorcer et conduire le changement<\/li>\n
        • <\/span>G\u00e9n\u00e9rer de nouvelles id\u00e9es et renforcer l\u2019innovation<\/li>\n
        • <\/span>\u00c9viter une transformation organisationnelle au d\u00e9triment de l\u2019humain<\/li>\n
        • <\/span>Cr\u00e9er une dynamique relationnelle de coop\u00e9ration entre les \u00e9quipes et leurs membres<\/li>\n
        • <\/span>Coordonner et suivre un plan d\u2019action avec efficience<\/li>\n
        • <\/span>etc.<\/li>\n<\/ul>\n

          L'intelligence collective n'est pas un ph\u00e9nom\u00e8ne de niche - elle est cruciale pour d\u00e9finir le succ\u00e8s de tout effort collectif, et constitue un facteur quotidien de performance de toute entreprise.<\/p>\n

          Mais elle ne se met pas en place comme \u00e7a, elle n\u00e9cessite une m\u00e9thode, une bonne compr\u00e9hension des enjeux, une approche sur mesure et du temps ! :)<\/p>\n

          [\/et_pb_accordion_item][et_pb_accordion_item title=”Knowing yourself and your people with the Enneagram” _builder_version=”4.9.2″ open=”off”]<\/p>\n

          L'Enn\u00e9agramme est une approche de d\u00e9veloppement du leadership, de l'intelligence \u00e9motionnelle et des comp\u00e9tences communicationnelles pour les \u00e9quipes performantes.<\/p>\n

          \" Nous voyons tous le m\u00eame \u00e9cran mais nous regardons un film diff\u00e9rent \"<\/i> Ian M.C.<\/p>\n

          L'Enn\u00e9agramme d\u00e9crit 9 fa\u00e7ons de voir le monde qui sont tr\u00e8s diff\u00e9rentes les unes des autres, chacune avec ses forces uniques et ses points d'am\u00e9lioration.<\/p>\n

          Apprendre \u00e0 reconna\u00eetre ces diff\u00e9rents points de vue nous permet de comprendre les motivations, les besoins, les pr\u00e9occupations et le style de travail et de relation de nos coll\u00e8gues.<\/p>\n

          L'Enn\u00e9agramme est :<\/p>\n

          # un outil de d\u00e9couverte de soi<\/p>\n

          # un outil de pr\u00e9diction du comportement<\/p>\n

          # un outil de communication<\/p>\n

          # un outil d'acceptation<\/p>\n

          # un outil de performance<\/p>\n

          Quant aux leaders, leurs traits de caract\u00e8re et leurs tendances personnelles font que chacun d'entre eux est \u00e9quip\u00e9 de mani\u00e8re unique pour \u00eatre le leader qu'il est appel\u00e9 \u00e0 \u00eatre. Il est imp\u00e9ratif de comprendre ses forces et son potentiel en tant que leader pour non seulement diriger les autres, mais aussi se diriger soi-m\u00eame efficacement.<\/p>\n

          Tous les outils de profil de personnalit\u00e9 sont tr\u00e8s valables. Cependant, l'Enn\u00e9agramme se distingue parce qu'il couvrirait les 2\/3 de la personnalit\u00e9 (le MBTI ne couvrirait qu'1\/3) et qu'il est le seul outil qui d\u00e9tecte les motivations profondes et inconscientes de l'individu.\u00a0 <\/span>L'Enn\u00e9agramme est un outil non mental, c'est une exp\u00e9rience qui se vit !<\/p>\n

          La confiance, l'\u00e9quipe et l'Enn\u00e9agramme<\/strong><\/p>\n

          Permettre \u00e0 une \u00e9quipe de donner un feedback sur les forces et les points \u00e0 am\u00e9liorer de chacun est une fa\u00e7on de construire une confiance durable dans l'\u00e9quipe.<\/p>\n

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